How Did McDonald’s Build Its Sustainable Competitive Advantage? -The Key Success Factors and Business Strategy

Shah Mohammed
32 min readJan 6, 2019

A guy named Ray Kroc, aged 52, diabetic, with medical problems in knee and hip, who went to sell multi-mixer machines to McDonald brothers ended up purchasing the franchise rights for McDonald’s stores. Though he began with an aim to sell more multi-mixers through McDonald’s’ franchises, his thoughts transformed over a period of time, and finally, McDonald’s became his passion. In the next 63 years, McDonald’s network grew to nearly 35,000 stores in 119 countries.

How did McDonald’s become a leader? What right things did Ray Kroc and his team did? What could we learn from them?

POSITIONING

The first step for any business is to ponder how to occupy space inside a consumer’s mind…

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